Welcome to Ambassador Flowers and Gifts

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TERMS AND CONDITIONS

The following and conditions is a complete and legally binding agreement made between you and Dialink Limited. Your use of Ambassador Flowers & Gifts Website means that you have accepted the following terms and conditions.

Shopping

You need to provide complete and updated information in accordance with our stated requirements, including but not limited to your name, phone number, email address, delivery address, the consignee and etc. 


You shall make payment in accordance with the type of goods or services you selected, we accept any VISA credit cards, MasterCard credit cards American Express credit card, Diners Club or Bank in our account for payment.

Once you selected the goods or services at Ambassador Flowers & Gifts Website, completed entering all payment information and confirmed the purchase order, the order cannot be cancelled or revised.

Upon receipt of your purchase order, we will send you an email to confirm your ordering of the respective goods or services.  If you settle your payment by credit card, and the respective bank has confirmed your payment request, we will forthwith confirm your purchase order by email.  When you receive the order confirmation email, please check the list of purchase order, delivery address and other information.

As each type of products have different delivery period, we may contact you to arrange delivery one to two working days before the delivery, please refer to the delivery note for details.

The risk of all goods will be transferred to you when the goods are delivered to your designated delivery address, but we retain the title to the goods until you or the paying bank have settled the outstanding charges of the goods.

The descriptions or images of the product showing in Ambassador Flowers & Gifts Website may not exactly correspond to the description specified on the product or the actual situation, all the descriptions or statements of the product are subjected to the actual size or description of product.  If you are dissatisfied with the goods received, you must keep the confirmation email that sent by us, and call Ambassador Flowers & Gifts Website customer service hotline at 2861 1111. In case where the product do not match with the images showing in Ambassador Flowers & Gifts Website, we reserve the right to refuse refunding of the product.

Under the permission of the law, we do not guarantee the goods supplied is suitable or able to be used for any purpose or conform to the product sample.

Our liability due to any defects or disconformities of the goods specifications which directly or indirectly cause any loss, damage or injury in contract, tort or other aspect of law shall not exceed the price of the goods in any event.

 

Fulfillment 

1. In countries and regions where merchandise can be delivered, an order shall generally be fulfilled in 2 to 4 days when ordered products are in stock, with exception of the following cases:
"<Indemnification>
The Company may not be able to make a delivery to Member or location he specifies in the order in the normal fulfillment schedule in the following cases."
(1) When merchandise was not received for a reason attributable to the Member or the recipient.
(2) When reasons of the delivery service provider (e. g. legal holidays), transportation conditions, weather, and acts of god impact fulfillment
(3) When order fulfillment substantially exceeded the Company's initial forecast
(4) When the delivery required additional time (e. g. delivery to a remote location)


Company shall not be held responsible for delayed or failed merchandise delivery due to force majeure, changes of laws and regulations, transportation accidents, labor dispute and other incidents beyond the Company's control.

 

 

2. Delivery of merchandise shall be deemed completed when it was delivered to the recipient address that was specified in the order or on a later date. The Company shall not be held liable if the delivery was not completed due to a legal reason or the local laws and regulations. Should the return item be lost en route to the Company, Member shall be held liable (except when the loss is attributable to the Company).

3. When the delivery is substantially delayed beyond the expected delivery date and when merchandise becomes sold out, the Company will notify the Member via e-mail or a phone call.

4. The expected delivery date at the time of order assumes the order will be approved by the Company.

5. When merchandise was not delivered due to inaccurate address information entered by Member, the Company shall not be held responsible for the outcome of said delivery attempt. Additional fees such as shipping fee will be charged on cost bases when re-delivery to the correct address is requested.

6. The Company may combine multiple orders by the same Member to the same delivery address. In such case shipping fees will not be refunded.

Members

Members can check the bonus points and other related information in Ambassador Flowers & Gifts Website.  You can register for membership, set up a member account and password according to the instructions in this website.  You agree to keep your registered information complete and accurate, and will from time to time update the information, otherwise we can immediately stop you using or accessing your member account in Ambassador Flowers & Gifts Website at our own discretion.

Upon registration, you can set up your login password. We will make regular checks, including directly contact you to ensure the accuracy of information provided by you.  We reserve the absolute right to refuse your registration.

Members must keep your password safely. We shall not be liable for any responsibility caused by unauthorized use of your Member account due to your password leakage.

 

Information

In Ambassador Flowers & Gifts Website different types of information will be provided by prestigious vendors in various fields.  The vendors’ web pages and the links could be founded in Ambassador Flowers & Gifts Website, and the vendors are responsible for their daily update and uploading work.

We will not be liable to monitor the accuracy, integrity or quantity of the content, or information that are published, or the reproduced, transmitted or distributed in Ambassador Flowers & Gifts Website. But we will consider any complaints or advice made by you on inappropriate content, and will take any action which we deem appropriate.

Intellectual Property

The content of Ambassador Flowers & Gifts Website, the products and information which has been licensed and authorized by the owner or licensee are our property.  The copyright, trademarks, service marks, patents or other intellectual proprietary rights are belonging to us or the product and information provider or the licensee of the said product.  You shall not modify, reproduced or distributed the whole or any part of the content.  About the content of this website, you do not have any rights to use any part of its content unless it has been approved by the terms and conditions herein.

Disclaimer

All the information in Ambassador Flowers & Gifts Website is only for your reference only and should not be regarded as professional advice, you should consult the relevant information providers to obtain appropriate professional advice.  We will not make any expressed or implied statement, representation or warranty for the accuracy or completeness of the said information. 

In any circumstances, we will not be responsible for any liability (including, without limited to,) any errors or omissions in any content of or information in Ambassador Flowers & Gifts Website, nor be responsible for any loss or damage caused by publishing, reproducing, transmitting or distributing the content in Ambassador Flowers & Gifts Website.

We do not have the right to control the content of any webpages and/or any links therein provided by the information providers, and we will not be liable for  such links and/or the content, the respective providers will be liable for the content  and/or the links they provided.

The products and information in Ambassador Flowers & Gifts Website are only provided within the legally permitted areas from time to time, we will not intend to provide the Ambassador Flowers & Gifts Website information to users who are within the area which has legal restriction on our release of information.  You must understand and comply with such restrictions.

We shall not be liable for any claims caused by the default or omission of products and/or services provided and/or supplied by other suppliers or service providers.

Restrictions

You agree that you will not:

Use this website for any unlawful purpose or of which are prohibited by any applicable laws, rules, and/or regulations. 
You further agree that you will not infringe, access or use any of our server or database; 
Collect or store any personal information of other users’; 
Publish or transmit any unlawful, fraudulent, defamatory, obscene, pornographic, threatening, abusive language, offensive content which may constitute or instigate any illegal acts, or cause any civil liability or violation of any local, national, international laws or laws of other countries, infringement of any intellectual property rights, legal rights, or violation of the others’ rights or breach of confidentiality; 
Publish or transmit any advertisement or letters or etc.; 
Publish, transmit, copy, or use any information and/or content from this website in whatever manner for commercial purposes; 
In the absence of any written approval from us, reproduce, publish, transmit, copy or distribute any information/content in this website, or obtain any content with copyright protection through this website; 
Permit third party use your login name or password directly or indirectly; 
Transmit, attach any viruses or other harmful or damaging program to damage or interfere the normal operation of any computer software, hardware or telecommunications equipment through this website;
Reproduce or transmit the content of which is under the protection of intellectual property laws or any applicable law; 
Interfere the use and enjoyment of this website by members and others; 
Do any actions to interfere the others.

Amendment

We reserve the absolute right to modify the terms and conditions, the description of products and scope of services and other features; we shall not be liable for any loss or damage resulting from such modification.

After the Terms herein are revised, your continued use of this website shall constitute your acknowledgement and acceptance of such amendments.

Jurisdiction

These terms are governed by the laws of Hong Kong SAR, you and Dialink Limited. agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong.

Should there be any discrepancy between the English and Chinese versions of these terms and conditions, the Chinese version shall prevail.

With many years' experience in flowers & gifts in Hong Kong. Direct import of all flowers & plants from around the world, flowers & plants from Holland, roses from Ecuador, Vanda orchids from Thailand, orchids from Taiwan, flowers, bonsai & potted plants from China. Also available are special-designed bouquets, flowers baskets & festive hampers. Orders are welcome. 1. "One-stop floral gift specialist" provides over 1000 superb quality gifts including hand-tied bouquets, fresh flower arrangements, plants, gourmet and wine hampers, fruits and festive hampers etc. 2. Provide business clients with floral and gift designs for all occasions such as business opening, conference and exhibition, corporate hampers and etc. by our professional team. 3. Provide venue decoration services, from innovative designs for individual customers to corporate events, such as homes for parties, offices for functions, weddings or special occasions, and add impact and drama to many large scale events with our flowers and greenery designs. 4. Provide international delivery service and act as global floral agent. Hong Kong Head Office B-816C Sea View Estate 4-6 Watson Road North Point Hong Kong